Returns & Exchanges

At Eyewearlabs, we want you to be completely satisfied with your purchase. If your frames don't fit perfectly or you're unsatisfied with the style, you can return or exchange them within 14 days of delivery.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order ID and email address to start the process.

• 2.
  Pack the Items

  Place the eyewear, original case, and cleaning cloth securely back in the original packaging to ensure they are protected during transit.

• 3.
  Schedule a Pickup

  Choose a convenient time for our courier partner to collect the package from your doorstep at no additional cost.

• 4.
  Quality Check and Refund

  Once we receive and inspect the items, your refund or exchange will be processed within 5-7 business days to your original payment method.