Frequently Asked Questions
Everything you need to know about your next favorite pair of shades.
How do I know if the frames will fit my face?
We provide detailed measurements (lens width, bridge distance, and temple length) on every product page. You can also use our Virtual Try-On feature to see how any frame looks on your face in real-time.
Do you offer prescription lenses for your sunglasses?
Yes, most of our frames can be fitted with power lenses. Simply select the 'Add Prescription' option on the product page and upload your latest prescription during checkout.
What is your return and exchange policy?
We offer a 14-day hassle-free return and exchange policy. If you are not satisfied with the fit or style, ensure the product is unused and in its original packaging to initiate a return.
Are Eyewearlabs sunglasses UV protected?
Absolutely. All our sunglasses come with UV400 protection, which blocks 99% to 100% of harmful UVA and UVB radiation to keep your eyes safe and comfortable.
How long does shipping take?
Standard shipping usually takes 3-5 business days for domestic orders. For prescription eyewear, please allow an additional 2-3 days for custom lens processing and quality checks.
What payment methods do you accept?
We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.